Family Support

Monmouth County’s Family Support Organization (FSO) is Family Based Services of New Jersey (FBSANJ).  Their staff is comprised of caregivers of children with challenges related to mental health, behavioral health, substance use, and intellectual or developmental disabilities. Their organization is unique because they are PARENTS supporting PARENTS.  They provide support, education, and advocacy to families in Monmouth County and have sister organizations in each county throughout New Jersey. 

Family support is available regardless of family income or insurance eligibility and is part of the New Jersey Children’s System of Care.

Warm Line

Family Based Services Association of NJ provides telephone support to parents and / or caregivers who have children with behavioral challenges, mental illness, I/DD, and substance abuse challenges. We can help guide you through difficult times and help empower yourself to make a plan that best suits your family’s needs. We will help connect you to wraparound services, community resources, and / or support providers in Monmouth County including support groups in and around Monmouth County.

Families can call or visit their office, 9:00 am-5:00 pm, Monday through Friday, for questions they may have about their children or services in the community.

For warm line services, call (732) 542-4502.

Visit Family Based Services of New Jersey's website.


They support parents and caregivers. Their culturally competent family support partners have "walked the walk" of our families and are thus uniquely positioned to help the family understand and find hope in spite of their difficult situation. They help families identify goals and benchmarks that will lead to a better, more fulfilling life for their children and the entire family. They can assist families at critical times such as making referrals to PerformCare to enter the Children's System of Care, crisis units at hospitals, and at school-based meetings.


They educate parents and caregivers regarding their rights and responsibilities as parents. Their staff mentor parents on the specific challenges their children and family are experiencing and help them learn about options available in their local communities.


They advocate on behalf and for parents and caregivers. Their staff and family/clients practice the advocacy skills that empower a family to discern the services they need to ensure healing and success. On a more global level, they encourage and provide opportunities to interested families to speak publicly about their journeys and contact various levels of elected officials and government agencies to advocate for their families and community.